Terms of service

Evià Beauty — Terms of Service

Welcome to Evià Beauty!
These Terms of Service govern your use of our website, www.evia-beauty.co.za , and all purchases made through our online store.
By accessing our site or placing an order, you agree to these Terms. Please read them carefully before using our services.

General Information

Evià Beauty is a South Africa–based beauty brand offering professional nail and beauty products.
By purchasing from our website, you confirm that you are at least 18 years old, or have permission from a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will take effect immediately upon posting to the website.

Orders & Payments

All prices listed on our website are in South African Rand (ZAR) and include VAT (unless otherwise stated).
We accept secure online payments via major payment providers supported by Shopify.

Your order is confirmed once payment has been successfully processed.
Evià Beauty reserves the right to refuse or cancel an order in cases of suspected fraud, stock errors, or pricing inaccuracies.

Shipping & Delivery

We aim to dispatch all orders within 1–2 business days once payment has cleared.
Delivery typically takes 2–5 business days, depending on your location.

Full details can be found in our Shipping Policy.
Please ensure your delivery information is accurate — we cannot be held responsible for delays or lost parcels caused by incorrect addresses.

Returns & Refunds

Due to hygiene and product safety, we cannot accept returns on opened or used products.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your parcel.

For full details, please refer to our Return & Refund Policy.

Privacy & Personal Information

Your privacy matters to us.
All personal information collected is handled securely and used solely for order processing and communication purposes, in line with South Africa’s POPIA (Protection of Personal Information Act).

For more information, please review our Privacy Policy.

Product Information

We strive to display all product details, shades, and descriptions as accurately as possible.
However, colours may vary slightly depending on your device screen or lighting.
Evià Beauty is not responsible for such variations.

All products are intended for external, professional, or personal cosmetic use only and must be used according to instructions provided.

Limitation of Liability

Evià Beauty is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.

Contact Information

Questions about these Terms can be directed to our support team at:
📩 Email: info@evia-beauty.co.za
📱 WhatsApp: 0671051233
🌐 Website: www.evia-beauty.co.za